15 questions to ask a contractor before you sign
You have the most leverage before you sign. These questions are neutral, professional, and easy to send by email — a reputable contractor will answer them without friction.
Licensing, insurance, and who actually shows up
- Are you licensed in this jurisdiction, and can you send your license number?
- Can you send a certificate of general liability and workers' compensation insurance naming me?
- Will your own crew do this work, or subcontractors? Who supervises daily?
- Who is my single point of contact during the job?
Scope and materials
- What exactly is excluded from this price?
- What manufacturer and product line are you installing, and what grade?
- What happens if you find damage after demolition — what's the unit price?
- Who pulls the permits, and is inspection included?
Schedule and disruption
- What is the start date and expected duration in working days?
- What causes a delay, and how are delays communicated?
- What protection is used for landscaping, floors, and adjacent finishes?
Money and change orders
- What is the payment schedule, and what is the final payment tied to?
- Will every change order be in writing and priced before work proceeds?
- Do you offer a lien waiver on final payment?
Warranty and closeout
- What is your workmanship warranty term, and what voids it?
- What documentation do I receive at the end — warranty registration, permits, manuals?
Frequently asked
- Is it rude to ask for insurance certificates?
- No. It is standard practice, and a professional contractor can produce one from their agent in a day.
- What is a reasonable deposit?
- It varies by trade and material lead times. Many states cap residential deposits; check your state's contractor board rules before agreeing to a large upfront payment.